Privacy Policy

At Kohgem, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register on the website
• Place an order
• Subscribe to our newsletter
• Contact us via phone or email

2. Types of Information Collected

• Personal Information: Name, email address, phone number, shipping address, billing address
• Payment Information: Credit card details, debit card details (processed securely through payment gateways)
• Order Information: Products purchased, order history
• Usage Data: IP address, browser type, pages visited

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders
• Send promotional emails (with your consent)
• Improve our website and services
• Prevent fraud and ensure security

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• Trusted third parties who assist in operating our website
• Payment processors for transaction completion
• Shipping partners for delivery
• Legal authorities when required by law

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Cookies

We use cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

7. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of promotional communications

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Contact Us

For questions about this Privacy Policy, please contact us at:

Email: sales@kohgem.com
Phone: +91 9520879832
Address: Kohgem, Opp. TDI Mall, Fatehbad Road, Agra (U.P.) - 282004

Last updated: April 24, 2026